Include
- Supported platform
- Chrome version
- Extension version
- Export type
- Error text
- Whether the issue happens in a short test chat
Screen recordings
Show the interface and problem while hiding names, private text, phone numbers and payment details whenever possible.
Do not send
Never send passwords, one-time codes, card PINs or complete confidential conversations to support.
Compatibility issues
If a third-party platform changed, support may require a product update rather than a setting change.
Free vs Pro
Free
Test the essential workflow
- Limited supported chat export
- PDF output with watermark
- Suitable for a short trial
Lifetime Pro
Complete backup toolkit
- Unlimited supported exports
- CSV and organized ZIP backup
- Images, videos, files and links
- Auto Scan, large-chat workflow and no watermark
Start with the supported workflow
Install Chat Exporter Pro, open the conversation you are authorized to access, and choose the export format that matches your goal. Results depend on the content loaded and available in the browser.